Two-Way Radios vs. Cell Phones: Which Systems is Right for your Operation?

In any industry, communication is everything. No matter the workspace—be it a construction site, the cab of a truck, or an office—it is crucial to have a quick and dependable connection with the team. For many dispatch-centric businesses, the decision often comes down to two-way radios or cell phones.

While DispatchPlus allows both Motorola radios and smartphones to be integrated with push-to-talk communication, there are elements of each that are best suited to individual members of your workforce.

A Closer Look at Two-Way Communication Devices

To assist management in deciding whether two-way radios or cell phones equipped with push-to-talk are best suited to the needs of their operation, here’s a closer look at what each device has to offer:

Versatility of Features to Meet Operation Demands
When comparing two-way radios vs. cell phones, consider the needs of your team as they apply to the successful completion of ongoing tasks. For instance, bus drivers, delivery personnel, or field workers may require the ability to send automated status updates and fulfill photo voice documentation from a device that meets DOT regulations—a characteristic unique to DispatchPlus and MOTOTRBO two-way radios. Meanwhile, administration may require push-to-talk communication along with email and text messaging capabilities, which are only accessible through smartphones.

Durability on the Field, Flexibility in the Office
Many two-way radios offer a longer battery life than cell phones and are built to withstand harsh conditions. Neither a drop on the construction site nor snowy conditions in the field are a match for these kinds of communication devices. This durability means the risk of damage—and costly replacements—are lessened. However, members of the management team who do not require this form of endurance may prefer the slim and versatile nature of smartphones equipped with DispatchPlus.

Meeting Business Budgets with Affordable Plans and Pricing
For workers who don’t need the flexibility of smartphones, two-way radios are a cost-effective communication option. Service plans do not incur overages and the durability of two-way radios mitigates the need for repairs and costly downtime. Equipment purchases can be financed for as low as $1 per day and devices last up to 10 years.

Practical Push-to-Talk Solutions for your Entire Team

While affordable, durable, and DOT-compliant devices may be most appropriate for your workers, your executive team may prefer the versatility of a smartphone. When equipped with DispatchPlus push-to-talk, your entire workforce—from dispatch to driver—can remain connected, no matter which device they utilize.

Take advantage of the DispatchPlus commitment to seamless communication and operation efficiency. Contact us or request a demo to experience the features on both smartphones and two-way radios.